Return & Cancellation

At Hayes Edu, we strive to ensure satisfaction with every course you purchase. However, due to the nature of digital products, our return and refund policy is as follows:

1. Digital Course Purchases

All courses purchased through https://hayesedu.com are non-refundable once accessed or downloaded, as digital content cannot be returned.

2. Eligibility for Refunds

You may request a refund only if:

• You purchased the wrong course by mistake and have not accessed it yet.
• There was a technical issue preventing course access, and our support team could not resolve it.
  Refund requests must be made within 7 days of purchase.

3. How to Request a Refund

To request a refund, please contact our support team at [email protected] with the following details:

• Your full name
• Email address used for the purchase
• Course name
• Reason for the refund request

Refunds (if approved) will be processed within 7–10 business days to your original payment method.

4. Exceptions

We do not issue refunds for:

• Completed or partially completed courses.
• Promotional or discounted course purchases.
• Subscription or membership plans after the billing cycle has started.

5. Contact Us

If you have any questions regarding our refund policy, please contact us at [email protected].